NAMA  : AULIA PRATIWI
NPM     : 21214826
KELAS : 3EB31
TUGAS KE - 4

Jl. Raya Mangga No. 11

Jakarta, 17155

021-89763425

January 13, 2017

Mr. Richard Park

Customer Services Manager

Young Company

Jl. Raya Padjajaran

Bogor, 13452

Dear Mr. Park,

In a recent shipment from Young Company, there were two problems: we received the wrong manuals and our account was incorrectly billed.

On Dec 9, we placed the following order, one copy of  KM-0012-6 and one copy of  KM-0009-8. On January 13, we received two copies of KM-0021-6. We did not receive KM-0012-6 or KM-0009-8.

We are returning-under separate cover-the two copies of KM-0021-6.

Please send us the two (2) manuals that we ordered. Also, please correct our account, no.148-TN. The invoice was for Rp18.000.000. The correct invoice total should be Rp22.000.000. a copy of the invoice is enclosed.

Thank you for your attention to this matter.

Sincerely,

Aulia Pratiwi

Purchasing Supervisor

Enclosure:Invoice (photocopy)