TUGAS REQUESTING AND CONFIRMING A SERVICES

NAMA : AULIA PRATIWI
NPM    : 21214826
KELAS : 3EB31

a.     Requesting a services

November 28, 2016

           

            Borobudur  Hotel

          Jl. Lapangan Banteng Selatan

          No. 1, Ps. Baru, Sawa Besar,

          Kota Jakarta Pusat, Daerah

          Khusus Ibukota Jakarta

          10710

         

          Dear Sir/Madam,

I tried reaching you on phone but could not connect. I am the Human Resources Development team of  PT. K&M would like to book a conferencen hall in your hotel. We need to conduct a training session for the newly joined employees.

We are palnning to run this event on 16th, 17th and 18th of December 2016 from 8 am to 3 pm. According to my estimations, I will need to be accomodated for at least one hundred and fifty people. We will need a big conference hall to accomodate our members and a smaller room.

We will need thirty round tables with five chairs in each table, a microphone, a projector and a good sound system in the conference hall. In the smaller room, we need three rectangular tables, three long sofas, and a monitor.

We would also like the hotel to arrange for lunch. I would appreciate your faxing me the menu choices as soon as possible, but no later than Friday, December 5th.

We would like to know the projected costs for our three days event. You do not need to include the lunch catering costs at this time. colud you fax or e-mail me your cost projections by 5th? I will give you the final confirmation of our reservation by close of business on the 5th.

I want to thank you for your help. Please feel free to reach me at 021-76890765 to decide on a face to face meeting in order to discuss everything in detail. Hope to get the venue for those dates and information regarding the terms and conditions.

Best Wishes,

Aulia Pratiwi

Human Resources Development Team

b.    Confirming a services

Borobudur Hotel

Jakarta 10710

December 6, 2016

Ms. Aulia Pratiwi

Human Resources Development Team

PT. K&M

Jakarta, 17165

Dear Ms. Aulia,

Thank you for your November 28 letter expressing interest in Borobudur Hotel. This letter will confirm your plan to book a conference hall in our hotel.

We understand your company would like to reserve our conference facilities December 16,17, and 18. At least a one hundred and fifty people will attend your meeting. You will need a big conference hall and a smaller room.

As you requested, we will provide thirty round tables with five chairs in each table, a microphone, and a projector in the conference hall, as well as a sound system. We understand that you are bringing your own computer. We need to know the computer’s model and operating system. Please provide us this information one week before the start of the conference.

In the smaller room, we will provide three rectangular tables, three long sofas,  and a monitor. This request can be sbmitted one week before the conference.

We will provide a buffet lunch. The menu choices were faxed to you yesterday. Please tell us your menu selections one week before the conference.

As you requested, I faxed the projected cost yesterday. After you decide on required equipment and the type of luch, we can finalize the cost estimate.

I appreciate having the opportunity to plan your meeting. We invited you to come to our hotel to look our facilities and face to face meeting in order to discuss everything in detail anytime you can.

Sincerely,

Sofia Octa

Meeting Planner