Senin, 28 November 2016

TUGAS REQUESTING AND CONFIRMING A SERVICES

NAMA : AULIA PRATIWI
NPM    : 21214826
KELAS : 3EB31



a.     Requesting a services

November 28, 2016
           

            Borobudur  Hotel
          Jl. Lapangan Banteng Selatan
          No. 1, Ps. Baru, Sawa Besar,
          Kota Jakarta Pusat, Daerah
          Khusus Ibukota Jakarta
          10710

         
          Dear Sir/Madam,

I tried reaching you on phone but could not connect. I am the Human Resources Development team of  PT. K&M would like to book a conferencen hall in your hotel. We need to conduct a training session for the newly joined employees.

We are palnning to run this event on 16th, 17th and 18th of December 2016 from 8 am to 3 pm. According to my estimations, I will need to be accomodated for at least one hundred and fifty people. We will need a big conference hall to accomodate our members and a smaller room.

We will need thirty round tables with five chairs in each table, a microphone, a projector and a good sound system in the conference hall. In the smaller room, we need three rectangular tables, three long sofas, and a monitor.
We would also like the hotel to arrange for lunch. I would appreciate your faxing me the menu choices as soon as possible, but no later than Friday, December 5th.

We would like to know the projected costs for our three days event. You do not need to include the lunch catering costs at this time. colud you fax or e-mail me your cost projections by 5th? I will give you the final confirmation of our reservation by close of business on the 5th.

I want to thank you for your help. Please feel free to reach me at 021-76890765 to decide on a face to face meeting in order to discuss everything in detail. Hope to get the venue for those dates and information regarding the terms and conditions.

Best Wishes,
Aulia Pratiwi
Human Resources Development Team




b.    Confirming a services

Borobudur Hotel
Jakarta 10710

December 6, 2016

Ms. Aulia Pratiwi
Human Resources Development Team
PT. K&M
Jakarta, 17165


Dear Ms. Aulia,

Thank you for your November 28 letter expressing interest in Borobudur Hotel. This letter will confirm your plan to book a conference hall in our hotel.

We understand your company would like to reserve our conference facilities December 16,17, and 18. At least a one hundred and fifty people will attend your meeting. You will need a big conference hall and a smaller room.

As you requested, we will provide thirty round tables with five chairs in each table, a microphone, and a projector in the conference hall, as well as a sound system. We understand that you are bringing your own computer. We need to know the computer’s model and operating system. Please provide us this information one week before the start of the conference.

In the smaller room, we will provide three rectangular tables, three long sofas,  and a monitor. This request can be sbmitted one week before the conference.

We will provide a buffet lunch. The menu choices were faxed to you yesterday. Please tell us your menu selections one week before the conference.

As you requested, I faxed the projected cost yesterday. After you decide on required equipment and the type of luch, we can finalize the cost estimate.

I appreciate having the opportunity to plan your meeting. We invited you to come to our hotel to look our facilities and face to face meeting in order to discuss everything in detail anytime you can.



Sincerely,


Sofia Octa
Meeting Planner

Senin, 07 November 2016


Tugas Ke-2 Bahasa Inggris Bisnis 1 (Perjanjian,Perubahan jadwal meeting, dokumen yang harus dibawa saat meeting, dan contoh penawaran produk melalui email)

Nama : AULIA PRATIWI
NPM : 21214826
Kelas : 3EB31

1.     Perjanjian pertemuan bisnis melalui telepon
Elsa        : Good Morning, PT. K&M. Can I help you?
Rini        : Hello, can I speak to Aulia, please?
Elsa        : Who’s calling?
Rini        : My name is Noer Adhitya Rini
Elsa        : Could you please spell that, please?
Rini        : Yes, it’s R-I-N-I
Elsa        : Okay, hold on a second. I’ll transfer your call
Rini        : Thankyou
Aulia      : Hello
Rini        : Hello, I’m Rini Manager of  PT. A&B. Can we meet on the 10th for a meeting on this Thursday?
Aulia      : Ok, see you on Thursday
Rini        : Ok, see you. Bye
Aulia      : Bye


2.     Pembatalan Meeting melalui Telepon
Hesty     : Good Morning, PT. K&M. Can I help you?
Lia         : Hello, can I speak to Annisa, please?
Hesty     : Who’s calling?
Lia         : My name is Lia
Hesty     : Could you please spell that, please?
Lia         : Yes, it’s L-I-A
Hesty     : Ok, hol on a second. I’ll transfer your call
Lia         : Thankyou
Annisa   : Hello
Lia         : Hello, I’m Lia Manager of PT. A&B. I would like to inform that the meeting on Thursday was canceled. Can we reschedule our meeting?
Annisa   : Yes, let me check my schedule first. How about next week on Monday?
Lia         : Ok, see you next week
Annisa   : Ok, see you       

3.     Memberitahukan dokumen yang harus dibawa saaat meeting melalui telepon
Ajeng     : Good Mornig, PT. K&M. Can I help you?
Elsa        : Hello, can I speak to Rini?
Ajeng     : Who’s calling?
Elsa        : My name is Elsa
Ajeng     : Could you please spell that, please?
Elsa        : Yes, it’s E-L-S-A
Ajeng     : Okay, hold on a second. I’ll transfer your call
Elsa        : Thankyou
Rini        : Hello
Elsa        : Hello, I am Elsa Manager of PT. A&B. I would like to inform that for tomorrow’s meeting, please prepare some documents such as proposal doument and purchasing document
Rini        : Ok, I wiil prepare all the documents. Thankyou
Elsa        : Yes, you’re welcome


4. Contoh penawaran produk melalui email

PT. A & B
Raya Mawar Street No. 8
Jakarta – Indonesia
Phone : (021) 9897688

To :
Head of Company
PT. K & M
Raya Mangga Besar Street No. 12
Jakarta – Indonesia

Dear Sir,
Through this later, let us introduce our company to you. Our company named PT. A & B. Engaged in the field of office Appliances Company would like to offer our products to your company. Our products are cheaper than other companies and also has a good quality.
We hope you are interested to products that we offer to you. If you interested, we wiil give you 50% discounts for the first purchase. For further information, you can contact us to Raya Mawar Street No. 8 Jakarta – Indonesia or call our hotline (021) 9897688.
Thank you for your attention.

Sincerely,
Aulia Pratiwi
Marketing Manager of  PT. A & B


Referensi :